Privacy
Policy.

This policy applies when you visit our website, contact our team, subscribe to our updates, apply for an opportunity, or otherwise interact with AHSC in a business or professional capacity.

Research, survey, and consulting projects may involve information governed by a project-specific privacy notice, consent form, research protocol, or client agreement. Where one of those documents applies, it will explain the relevant data practices and takes precedence for that engagement.

The information we collect depends on how you interact with us. It may include:

• Identity and contact details, such as your name, organisation, role, email address, telephone number, and location.
• Professional information you provide in an enquiry, proposal request, event registration, job application, or other correspondence.
• Website and device information, including IP address, browser type, device type, referring pages, pages viewed, and approximate location.
• Communication preferences, including newsletter choices and records of consent or opt-out requests.
• Any other information you choose to provide to us.

Please do not send sensitive health or patient information through a general website enquiry unless AHSC has provided a secure and authorised method for doing so.

We collect information directly from you when you complete a form, send an email, register for an event, subscribe to communications, or speak with our team. We may also receive professional contact information from your organisation, a project partner, a referral, or a publicly available professional source.

Our website may collect limited technical information automatically through cookies and similar technologies. You can review or change non-essential cookie choices through the cookie settings available on this website.

We may use information to:

• Respond to enquiries and provide requested information, proposals, or services.
• Manage professional relationships, projects, events, recruitment, and supplier or partner engagement.
• Operate, secure, maintain, and improve our website and digital services.
• Send relevant insights or organisational updates where you have requested them or where otherwise permitted.
• Meet contractual, legal, regulatory, safeguarding, and record-keeping obligations.
• Protect AHSC, our clients, partners, website users, and the public from fraud, misuse, or security threats.

We do not sell personal information. We do not use information for a materially different purpose without an appropriate basis and, where required, further notice.

Depending on the context and applicable law, we handle personal information because it is necessary to respond to your request or perform an agreement, because we have a legitimate organisational interest that does not override your rights, because we must meet a legal obligation, or because you have given consent.

Where we rely on consent, you may withdraw it at any time. Withdrawal does not affect processing that occurred before your request or processing supported by another lawful basis.

We disclose information only where reasonably necessary and with appropriate safeguards. Recipients may include:

• Trusted technology, communications, analytics, recruitment, and professional service providers working on our behalf.
• Clients, consortium members, research institutions, or delivery partners where this is required for an authorised engagement.
• Regulators, courts, law-enforcement bodies, or other authorities where disclosure is required or permitted by law.
• A successor organisation in connection with a legitimate merger, restructuring, financing, or transfer of assets.

Service providers are permitted to use information only for the agreed purpose and are expected to protect it appropriately.

AHSC works across jurisdictions and may use service providers or project partners located in countries other than your own. This means information may be accessed or stored internationally where necessary for the purposes described in this policy.

Where applicable law requires additional safeguards for an international transfer, we use appropriate contractual, organisational, or other recognised measures.

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including to maintain business and project records, resolve disputes, enforce agreements, and meet legal, audit, or reporting requirements.

Retention periods vary according to the nature and sensitivity of the information, the relationship involved, applicable contractual terms, and legal obligations. When information is no longer needed, we take reasonable steps to delete, anonymise, or securely archive it.

We use proportionate administrative, technical, and organisational measures designed to protect information from loss, misuse, unauthorised access, alteration, or disclosure. Access is limited to people who need the information for an authorised purpose.

No method of internet transmission or electronic storage is entirely secure. You should use care when sharing information online and contact us promptly if you believe an interaction with AHSC may no longer be secure.

Subject to applicable law, you may have the right to request access to, correction of, deletion of, or restriction on the use of your personal information. You may also have a right to object, request a portable copy, withdraw consent, or lodge a complaint with the relevant data-protection authority.

To make a request, email us using the details below. We may need to verify your identity and clarify the scope of your request. Some rights are subject to lawful exceptions, including where information must be retained to protect another person’s rights or meet an obligation.

Cookies are small files placed on a device to support website functions, remember preferences, and understand how a site is used. AHSC may use essential cookies needed for the website to operate and, with your choice where required, limited analytics or preference cookies.

You can manage available choices through our cookie settings and your browser controls. Blocking some technologies may affect parts of the website. We do not respond to every browser-based “do not track” signal because there is no consistent industry standard for them.

This general website is intended for professional and organisational audiences and is not directed to children. We do not knowingly use the website to collect personal information from children without appropriate authorisation.

Where an authorised research or public-health project involves children, AHSC applies the project’s approved safeguarding, consent, ethics, and data-protection requirements.

We may update this policy to reflect changes in our services, technology, operational practices, or legal requirements. The latest version will be published on this page with its effective date.

If a change materially affects how we use information already collected, we will provide additional notice where reasonably practicable or legally required.